Frequently Asked Questions

One Paw Away is a premium, owner-operated dog resort offering structured dog daycare, boarding, Puppy Kindergarten, enrichment, grooming, and seasonal Splash pool experiences—all designed around safety, comfort, and individualized care.

We are not a high-volume kennel or chaotic daycare. Our approach focuses on:

• Structured, supervised play
• Thoughtful group placement by personality, energy, and temperament
• Owner-led evaluations
• Indoor and outdoor premium environments
• Over 20,000 sq. ft. turfed outdoor space
• Overnight sitter on-site every night
• Luxury boarding options
• Puppy developmental programs
• Quality-over-quantity grooming
• Enrichment and seasonal experiences

We believe dogs deserve more than supervision—they deserve thoughtful, state-of-the-art care.

One Paw Away Dog Resort is proudly located at 467 South Street, Morristown, NJ. This is our one and only location, where all services are offered under one roof.

No. At this time, all One Paw Away services—including daycare, boarding, Puppy Kindergarten, grooming, and Splash—are exclusively located at 467 South Street, Morristown, NJ.

Yes. We offer private on-site parking for our clients.

Yes. We are conveniently located directly across from beautiful Loantaka Park, which offers 300+ additional parking spaces.

Yes. Our South Street location is in a highly desirable, safe, and accessible area of Morristown, making drop-offs, pickups, tours, and visits convenient for families.

One Paw Away is a premium, state-of-the-art dog resort designed to support dogs through every stage of life. Our facility includes:

• Indoor and outdoor play spaces
• Over 20,000 sq. ft. turfed outdoor yard
• Climate-controlled indoor environments
• Puppy-specific spaces
• Personality-based daycare groups
• Open group sleeping rooms
• Enclosure boarding
• Luxury private suites
• Seasonal full-size outdoor dog pool
• Grooming salon
• Enrichment experiences

Yes. Dogs enjoy structured indoor and outdoor play throughout the day based on weather, safety, energy levels, and group type.

Yes. Our outdoor play areas feature premium turf for safety, cleanliness, durability, and year-round usability.

Absolutely. We strongly encourage it. All evaluations include a complimentary owner-led tour so you can see our indoor spaces, outdoor yards, boarding options, and overall environment for yourself.

For the best experience, we ask that pet parents only attend evaluations and tours.

Please note:

• No children, please
• Dogs scheduled for evaluation should attend
• Primary decision-makers or caregivers are encouraged

This helps us create a calmer, safer, and more focused environment while we evaluate your dog, answer questions, and guide you through the facility.

Yes. All dogs interested in:

• Daycare
• Boarding
• Puppy Kindergarten
• Puppy Graduate

…must complete a complimentary owner-led evaluation and tour. This helps us assess:

• Temperament
• Play style
• Social compatibility
• Safety needs
• Program fit

No. For the safety of our guests and staff, aggressive dogs are not accepted into group programs. Safety is our top priority, and not every environment is the right fit for every dog.

We believe safe dog care goes beyond size alone. Our evaluation helps us thoughtfully place dogs based on:

• Personality
• Confidence
• Energy level
• Boundaries
• Comfort

This helps create safer, more balanced experiences.

No. Grooming does not require a daycare evaluation.

Daycare, Boarding, & Puppy Kindergarten:

• Rabies
• Bordetella
• DHLPP

Grooming:

• Rabies only

Vaccination records must be uploaded to your portal prior to applicable services.

Adult daycare is generally for dogs:

• 1 year or older
• Spayed or neutered

Yes—with structure based on age, evaluation results, and program type.

Puppies (Under 1 year): Yes. Puppies may participate in Puppy Kindergarten and Puppy Graduate without being spayed or neutered, provided they pass evaluation.

Adult Unneutered Males: Yes, we may accept adult unneutered males depending on temperament and evaluation.

Important: Unneutered adult males older than approximately 1.5 years old are not eligible for group play.

Alternative boarding or individualized accommodations may still be available depending on fit.

We do not group dogs by size alone. Dogs are thoughtfully grouped based on:

• Temperament
• Energy level
• Play style
• Confidence
• Age
• Size
• Personality

We believe proper grouping is one of the most important parts of safe daycare.

We do not operate based on a simple number or volume cap alone. Capacity is determined by:

• Who is already in-house
• Size
• Age
• Temperament
• Energy level
• Group compatibility
• Staffing needs

Our priority: Safe groups over maximum capacity

Yes. During busier seasons, holidays, or peak boarding times, we intentionally accommodate additional staff to maintain safety, supervision, structure, and quality care.

Monday–Friday: 6 AM – 6 PM
Saturday–Sunday: 8 AM – 4 PM

Daycare is available 7 days a week for approved clients (excluding certain major holidays).

Reservations are strongly encouraged, but we do our best to accommodate flexibility and last-minute needs when space allows.

Package members receive:

• Discounted daily pricing
• Priority scheduling
• Flexible scheduling support
• Complimentary bath perks
• Better long-term value

Dogs must attend a minimum of once per week to qualify for daycare package membership.

Puppies can begin Puppy Kindergarten at 12 weeks (3 months) old.

Puppy Kindergarten:

• Minimum 2x per week
• Monday–Friday | 7 AM – 6 PM
• $125/day

Puppy Graduate:

• Minimum 1x per week
• $75/day

Puppies remain in Puppy Graduate until 1 year old and spayed/neutered.

• Basic obedience foundations
• Name recognition
• Socialization
• Confidence
• Manners
• Routine
• Daily exercise
• One-on-one guidance

Yes. We proudly board puppies who meet enrollment, vaccination, evaluation, and program requirements. Puppies benefit from:

• Structured routines
• Safe socialization
• Frequent rest breaks
• Developmental support
• Age-appropriate care

Yes—approved boarding dogs receive daycare included during their stay.

Yes. We have an overnight sitter on-site every night.

We offer:

• Open Group Sleeping Room
• Enclosure Boarding
• Luxury Private Suites

Absolutely. We strongly encourage your dog’s regular home diet, including:

• Fresh
• Frozen
• Raw
• Medications

Yes. We proudly offer multi-dog family discounts for both daycare and boarding. Ask our team about discounts for:

• Daycare packages
• Boarding stays
• Family suite options

Because premium care should feel more accessible for multi-dog families.

No. Splash is a seasonal membership add-on available to approved clients.

Yes. Splash is a premium add-on and is not offered as a standalone service. To access Splash, your dog must already be scheduled for:

• Daycare
• Boarding
• Puppy Kindergarten / Puppy Graduate (approved participants)

• $299 seasonal membership (May–September)
• $20/day add-on for eligible daycare, boarding, or puppy program days

Yes. Splash includes supervised sessions with trained staff and dog lifeguard oversight.

No. At this time, we only offer grooming services for dogs.

No. All grooming services are performed on-site at our One Paw Away facility.

No. At this time, we do not offer transportation, pickup, or drop-off services.

No. Grooming is open by appointment.

Our grooming is:

• One-on-one
• Appointment-based
• Calm
• Personalized
• Quality over quantity

Services may include:

• Bath
• Blow dry
• Brush out
• Nail trim
• Ear cleaning
• Teeth cleaning
• Specialty cuts
• Puppy intro grooms